Free shipping within Canada on orders over $100 & free US shipping on orders over $150CAD

Contact Us

There are a number of ways that you can contact the Trail Runner Store. Feel free to select the method that is most convenient for you.

Online Chat

Feel free to send us a message using the chat icon on the bottom right side of our website. We strive to respond to customers as quickly as possible, but please leave your email address in the chat in case we aren't able to respond immediately. 

Note that we are based in Canada and in the Eastern Standard Time Zone, so if you are in a distant time zone, please anticipate a delayed response.

Email Contact

For order inquiries, please email us at

For general inquiries, please email us at

Phone Call

If you prefer to connect via phone, please leave us your phone number on the chat or in an email and we will call you back as soon as we can.